The present website https://famillerouvinez.com (hereinafter referred to as “the Site”) is exclusively reserved for individuals who have reached the legal drinking age.
In the event of a translation of these terms into another language and in case of discrepancies, the French version shall prevail. We reserve the right to modify these Terms at any time.
The changes will be published on our Site with an indication of the effective date. It is recommended to regularly check our Site for any possible modifications.
1. Global Responsibility and Editing
2. Site Hosting Infomaniak Network SA
Rue Eugène Marziano 25
1227 Carouge, Switzerland
Tel. +41 22 820 35 40
3. Design and Technical Implementation
4. Intellectual Property
All content present on the Site, including but not limited to text, images, graphics, logos, videos, icons, and audiovisual elements, is the exclusive property of Famille Rouvinez or their respective rights holders, unless otherwise indicated. Any unauthorized use of this content is strictly prohibited.
5. References and Links
The Site may contain links to external websites. Famille Rouvinez assumes no responsibility for the content or privacy practices of these third-party sites.
6. Limitation of Liability
Famille Rouvinez strives to provide accurate and up-to-date information on its Site but cannot guarantee the accuracy, completeness, or relevance of this information. Consequently, Famille Rouvinez disclaims all liability for direct, indirect, consequential, or other damages arising from the use or inability to use the Site. The information and opinions expressed on the Site should not be understood as an encouragement to consume alcoholic beverages. Famille Rouvinez is committed to securing the Site to the best of its ability; however, its liability cannot be invoked if unwanted data is imported and installed on its Site without its knowledge.
7. Applicable Law
The Site is governed by Swiss law. In case of a dispute, the legal venue is established in Martigny, Switzerland.
Last updated: September 2023
1. Collection of Personal
Data We may collect personal data in two ways:
Direct collection, which applies to information you consciously choose to provide to us. Personal information such as name, first name, address, phone number, date of birth, email address, etc., is used to access our services. This can be done through contact forms, user accounts, direct interactions with customer service, order forms, newsletter subscriptions, etc. Please note that the payment data you provide is only stored with our partners, Worldline and TWINT SA.
2. Use of Personal Data
The personal data collected plays a crucial role in understanding customer needs and preferences, as well as improving products, services, and the user experience. They may be used for the following purposes:
- Providing Site services and responding to your requests.
- Communicating with you about Site updates, events, or special offers.
- Improving our services and personalizing your experience on the Site.
- Analyzing Site usage for statistics and internal improvements.
- Complying with our legal and regulatory obligations.
3. Sharing of Personal Data
Your personal data will not be sold, rented, or exchanged for commercial purposes. However, we may share your information with:
- Our business partners, service providers, and subcontractors in the provision of services.
- Regulatory authorities in response to legal requests or as part of an investigation.
4. Retention Period of Personal Data
A cookie is a small text file that is stored on your device (computer, smartphone, tablet) when you visit a website. Cookies can be temporary (session cookies) or permanent (persistent cookies) and are used for various purposes, including facilitating navigation and analyzing your use of the Site so that we can optimize it. There are different types of cookies. Here are the main cookies used on our Site:
These cookies are necessary for the basic functioning of the Site. They allow you to navigate the Site and use its basic features, such as accessing secure areas and managing the shopping cart. These cookies do not collect any information about you that could be used for marketing purposes or to remember where you have browsed on the internet.
These cookies allow the Site to remember choices users have made previously, such as preferred language, region, or customization preferences. They provide a more personalized and convenient experience by saving these preferences for future visits.
Performance cookies collect information on how you interact with the Site, such as pages visited, time spent on each page, and any error messages. We use this information to compile reports and help us improve the operation of our services (e.g., ensuring users find what they are looking for more easily) and to determine the success of a marketing campaign. These cookies do not collect any information that could identify you. All collected information is anonymous and used only to help us improve the operation of our services.
These are cookies used by social media sites (e.g., Facebook, Twitter, LinkedIn, YouTube, etc.) that may use information about your visit to target advertising on their services. Third-party cookies like these are installed by a domain other than the one visited by the user.
6. Managing and Disabling Cookies
7. Your Rights
In accordance with Swiss data protection legislation, you have the right to:
- Access personal data we hold about you.
- Correct inaccurate or incomplete personal data.
- Request the deletion of your personal data in certain circumstances.
- Restrict the processing of your personal data.
- Object to the processing of your personal data for direct marketing purposes.
We take technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is entirely secure.
SSL Certificate (Secure Sockets Layer)
Famille Rouvinez has an SSL security certificate for secure connections. This system provides authentication, confidentiality, and security of information between Famille Rouvinez and the user. In this process, several parameters are established to ensure secure connections. These connections are made using pre-established keys, encrypting and decrypting all information sent until the connection is closed.
Last updated: September 2023
General Sales Conditions
These general sales conditions (“Conditions”) govern the sale of wines by Famille Rouvinez and apply to all products and services sold by companies affiliated with “Famille Rouvinez.” By placing an order on our Site, you accept these Conditions. Please read them carefully before placing your order.
The products offered for sale on our Site are wines produced by Famille Rouvinez. Product descriptions, images, and stock status are provided for informational purposes and may differ from the actual product.
2. Confirmation of Legal Drinking Age
By placing an order to purchase our wine products, you confirm and guarantee that you have the legal age required to buy and consume wine in Switzerland. Famille Rouvinez disclaims all responsibility in the event of purchase or consumption of our products by individuals who do not meet the legal age requirements. We reserve the right to request proof of age upon delivery and to refuse the sale if we have reason to believe the buyer does not meet the legal age requirements for wine consumption.
3. Sales Scope and International Delivery
Orders placed on our Site are limited to the Swiss territory. If you wish to arrange delivery abroad, please contact our customer service at the following number: +41 27 721 01 70 or send an email to . Please note that the terms and delivery charges for orders abroad may differ from those applicable in Switzerland.
4. User Registration and Account Creation
Order By placing an order, you agree to purchase the selected products at the indicated price, as well as applicable delivery charges. Once the order is placed, you will receive a confirmation email summarizing the details of your order.
5. Prices and Payment
Product prices are listed in Swiss Francs (CHF) and include Swiss VAT at the rates in effect when the order is placed. Delivery charges are CHF 20. Delivery is free for orders over CHF 500. Payment can be made online using the available payment methods on our store.
The delivery time is typically 2 weeks from the order confirmation. This timeframe may vary depending on product availability and delivery conditions. Delivery is made to the address provided during the order. You are responsible for providing a correct and accessible delivery address.
7. Right of Return and order cancellation
Cases of non-performance of the contract are subject to Swiss legal provisions. We would like to inform customers that once an order is validated, it cannot be canceled. The customer is obliged to check the items received upon receipt. In the event of non-compliance with the order, the customer must promptly notify “Famille Rouvinez” by email at or by phone at + 41 27 721 01 01. Any return of items will be organized by “Famille Rouvinez,” which will provide the customer with the procedure to follow.
8. Data Protection
Last update: September 2023